Billing Terms & Conditions

These Billing Terms & Conditions govern all payments and billing processes for purchases made on the Atiba Music website, operated by ATIBA MUSIC LIMITED.

By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept secure payments through Shopify-supported providers, which may include:

  • Credit and Debit Cards (Visa, Mastercard, etc.)
  • Digital wallets (where available)
  • Other secure payment gateways offered at checkout

All payments are processed securely, and we do not store your full payment details.

2. Currency

All prices displayed on our website are in British Pounds Sterling (GBP £).

  • Prices include VAT where applicable
  • Any additional charges (such as shipping) will be clearly displayed at checkout before payment is completed

3. Payment Authorization

By providing payment information, you confirm that:

  • You are authorised to use the selected payment method
  • The billing information provided is accurate and complete

We reserve the right to refuse or cancel transactions if fraud or unauthorised activity is suspected.

4. Order Confirmation

Once your payment is successfully processed:

  • You will receive an order confirmation email
  • This email confirms receipt of your order but does not guarantee acceptance

We reserve the right to cancel orders due to:

  • Payment issues
  • Pricing errors
  • Product availability
  • Suspected fraudulent activity

If your order is cancelled, a full refund will be issued.

5. Billing Information

Customers must provide accurate billing details, including:

  • Full name
  • Billing address
  • Contact information

Failure to provide correct information may result in delays or cancellation of your order.

6. Pricing Errors

While we strive for accuracy, errors may occur.

If a product is listed at an incorrect price:

  • We reserve the right to cancel the order
  • You will be notified and refunded in full

7. Refunds

Refunds are processed in accordance with our Return & Refund Policy:

  • Refunds will be issued to the original payment method
  • Processing time is typically within 14 days after approval

8. Chargebacks & Disputes

If you experience an issue with your order, we encourage you to contact us first:

Email: contact@atibamusiclim.store

Unauthorised or unjustified chargebacks may result in:

  • Suspension of future orders
  • Additional investigation

We are committed to resolving disputes fairly and promptly.

9. Taxes

  • VAT is included in product pricing where applicable
  • Customers are responsible for any additional taxes or duties for international orders (if applicable)

10. Contact Information

For any billing-related questions, please contact:

ATIBA MUSIC LIMITED
Email: contact@atibamusiclim.store
Phone: +44 7751 707058
Address: 21 North Square, Newhall, Harlow, England, CM17 9TW, United Kingdom